Camping & Outdoor
Questions:
Is our Camping & Outdoor range biodegradable?
What happens if the soap is used to wash with in a river?
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Co-Biotic
Questions:
What is the difference between a yeast based Probiotic and a bacteria based probiotic?
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Distilled Water
Questions:
How do you know that your water always conforms to the BP specifications?
Is your distilled water safe to drink?
What is the pH of your distilled water?
What methods do you use in the manufacturing process of your distilled water?
Why do you say ‘Distilled Water’ on your label if you do not actually use the distillation process during manufacture?
Why does your distilled water not work with my colloidal silver machine?
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General
Questions:
What does it mean to have no un-reacted caustic soda?
Where does Lanolin come from?
Why are there some negative reports about Lanolin?
Why do we use petroleum jelly in some of our products?
Why do we use parabens?
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Hydra
Questions:
The Hydra range is very inexpensive - is this a poor quality product?
The skin on my face is a combination skin - oily and dry patches - can I use Hydra?
What does the Urea in some of the Hydra products do?
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Olivia Olive Oil
Questions:
Are chemicals used to extract the Olive Oil used?
Can any of the Olivia range be swallowed?
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PrimaDerm
Questions:
Why does it contain a fragrance?
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Pure
Questions:
Can Pure Cream be used instead of Aqueous Cream to wash and moisturise with?
Can Pure Shampoo with Urea 5.5% or Pure Shampoo Everyday be used on dyed or treated hair?
Is Pure Shampoo with Urea 5.5% safe to use on babies?
Is the Pure Infant soap best to use on babies?
What is DEFENSIL®?
Why does the colour of Pure Soap vary sometimes from batch to batch?
Why is Pure Sun SPF 20 called a Reflective sun protector?
Why is the Pure range free of colour, fragrance and petroleum jelly?
Why is the Pure Sun only an SPF 20?
Will it be safe to use Pure Scrub even if you have eczema?
Will Pure Sun SPF 20 leave a white layer on the skin once applied?
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R-Lactin
Questions:
Can Spa Fresh damage the filtration and heating system?
Does Spa Fresh cause foaming in a spa bath?
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Reitzer Brand Products
Questions:
Are there different qualities of aqueous cream?
Can aqueous cream be used on the entire body?
Can you drink Technical Oil?
Do all aqueous creams contain the same preservative?
How do you use aqueous cream as a soap?
Is technical oil water soluble?
What age of person can use aqueous cream?
Why is there such a variance in the price of different brands of aqueous cream?
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Salex
Questions:
Can I share my bottle with someone else?
Can Salex be used during lactation?
Can Salex be used during pregnancy?
Can Salex be used together with other nasal medicines?
Can the Salex saline solution be used in the eyes?
Do any of the Salex products contain sea water?
Does the product contain the preservative thiomersal?
My Salex now has an offensive odour. Why is this?
What are the application methods for the Salex SSR Saline Sinus Rinse Kit?
What is Benzalkonium Chloride?
Why is it better to use one of the Salex products rather than making up my own salt solution?
Will the Salex Saline products burn my nose?
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Treet-It Tea Tree Oil
Questions:
Are there different grades of Tea Tree oil? What does pharmaceutical grade mean?
Can I use the Tea Tree Oil products on my animals?
Does Tea Tree Oil really work?
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